Why wait until you have a problem, and not only have to pay the high cost of repair, but also absorb the cost of downtime? You maintain your car regularly so you won’t have high costs to absorb later, so why not do this with your existing IT infrastructure? We offer this type of service for your servers, PC’s, printers and other hardware.

We can become your internal IT department and allow you to focus on your business while we focus on making sure you are up and running. As your business grows we are there to help you solve technology problems as they arise.

Our service contracts are proactive. You are paying a fixed monthly fee to keep you up and running. Therefore the pressure to resolve any issues falls entirely on us. If you are having frequent problems it will cost us resources not you, and it is in both companies’ best interest to minimise possible problems.

By using the "block of time" method, you are anticipating having computer problems that will take up time and money. Downtime can happen at critical times in your business and then the first priority is to get things working again as fast as possible. This is not the most cost effective approach to managing IT. When using a service contract model, the entire focus is on setting up your computer infrastructure so well and maintaining it (patches, upgrades, fixes, virus definitions, firewall administration, spam filtering) on a daily basis (using remote technology) that you rarely have computer problems.

Ask yourself: do you see computer techs at your office more than once a month? If you do, you are not getting the most value for your money. The value is not having a computer tech respond promptly to your many problems, but having a company that strives to eliminate the sources of your problems and actually makes your computer environment hassle free.